Genesys
Overview
Genesys is a leading supplier of enterprise software and solutions that enable best-in-class customer service for companies and organisations. Its software provides products for call routing and handling which integrate with all major contact centre hardware vendors.The Metrics
2012
Acquisition year
1,700
Employees at entry
4,800
Employees 2016
Cloud market sales growth
At entry - 0%
2014 - 20%
Related News & Views
Genesys Ranked within Top Five Customer Experience and Relationship Management Provide...
News | 18th September 2018
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Genesys to acquire Angel - leading cloud-based self-service contact centre provider
News | 26th February 2013
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